FAQs

  • DO SIPPIES BOTTLES COME IN A BOX OR A BAG?

All SIPPIES bottles come in a box, to ensure a safe delivery.

 

WHICH PAYMENT OPTIONS DO YOU OFFER?

SIPPIES offers CASH ON DELIVERY.

 

I WOULD LIKE TO RETURN THE ITEMS I ORDERED. HOW DO I PROCEED?

We truly believe that you will love your new SIPPIES Bottle, but if you open the box and feel that it did not meet your expectations and is not for you, please email us at support@sippies.me. Please contact us immediately so that we can inspect and approve your return. You must notify us that you have canceled your order within 7 days of the delivery date and return it to the post office within 10 days. Please send us the unused item in the same condition as you received it and in its original packaging.

 

  • I RECEIVED A DEFECTED/WRONG PRODUCT. WHAT CAN I DO? 
In an unlikely event that you receive a defected/wrong product, please notify us as soon as possible within one week of discovering the defect by emailing  info@sippies.me with a picture showing the document(s) demonstrating the error you have spotted. Please send We will run an individual investigation and return defected items that are determined to require replacement. Depending on where you live, it may take some time for the exchanged product to arrive. 
HOW LONG WILL IT TAKE TO RECEIVE MY SIPPIES BOTTLE?

We aim to ship in-stock products within 1-2 working days. Please expect longer delivery times during peak seasons (Christmas, Valentines or bigger sales periods).

  

I AM INTERESTED IN BECOMING A DISTRIBUTOR OF SIPPIES PRODUCTS. HOW CAN I GET IN TOUCH WITH YOU?
 
We are always happy to discuss future partnerships to help grow and spread our passion for unique design and hydration trends around the world. Concept stores, gift shops and small shops, or if you work closely with other places that we may be interested in distributing our products, please contact us. We would appreciate it if you could introduce yourself, describe what you do, share your experience and your vision for bringing SIPPIES products to new markets. We hope this is the beginning of a successful partnership.

FOR ANY FURTHER INFORMATION CONTACT US THROUGH WHATSAPP +961 81 976 627

| E-MAIL: SUPPORT@SIPPIES.ME